Artificial Intelligence or AI sounds so much like that sci-fi movie but it is actually part of our daily lives these days. Pocket smartphones and online suggestions— it’s all around us. A new player called generative AI has recently taken the conversation to an all-new level. So, what exactly are traditional AI and generative AI […]

Whether you’re a Salesforce admin, developer, consultant, business analyst, or architect, it’s essential to stay on top of Salesforce release updates and prepare your organisation in time to avoid unexpected issues. Salesforce rolls out major updates every year 3 times: Spring, Summer, and Winter. Each release is packed with new features, improvements, and—yes—enforcement dates for […]

We’re all seeing it—AI isn’t just something for the tech wizards; it’s part of our everyday lives, from the apps we use to the AI-powered customer service we receive. AI is changing how we shop, work, and even chat. But here’s the thing—these are not the same types of AI. While AI chatbots adhere to […]

Salesforce has announced the Dreamforce 2025 location and dates. It will again be held in San Francisco and Dreamforce 2025 dates are from October 14 – 16, 2025! For Salesforce pros, tech enthusiasts, and industry leaders worldwide, it’s the event of the year. It’s a three-day celebration packed with tech innovations, networking, and a firsthand […]

Salesforce is dominating the business world, and with that comes a ton of opportunities for those with the right skills. But is it still as easy to land a dream Salesforce job as it once was? The short answer is no, but that doesn’t mean the doors are closed. Let’s dive into why the Salesforce […]

In today’s competitive sales environment, having the right tools is crucial to success, and Salesforce Sales Cloud is the leader in sales CRM solutions. With its extensive features, it offers everything from lead management to AI-powered insights, helping you close deals faster, increase productivity, and optimise customer relationships. With over 150,000 companies worldwide relying on […]

Large language models (LLMs) are now advanced programs that can write many types of creative material, translate languages, produce text of human quality, and provide meaningful answers to your questions. But in order to fully utilise these models, a strong framework that can link them to other resources and data sources is needed. LangChain can […]

AI agents are not just the future of customer service—they’re the key to unlocking unparalleled business efficiency and growth today. Imagine running a business where customer inquiries are answered in seconds, employees are free from repetitive tasks, and decision-making is backed by intelligent insights. This is not science fiction—this is the power of AI agents. […]

What if you could automate complex business procedures in Salesforce without writing a single line of code? Salesforce Flow makes this possible! Automation may greatly boost productivity, reduce manual tasks, and improve customer service. Flow is one of the most powerful tools in Salesforce. It allows businesses to automate difficult procedures without a high level […]

Nowadays, artificial intelligence is more than a buzzword. It’s changing multiple industries, and Salesforce is making it simpler than ever to capitalize on this trend. Companies are integrating AI to enhance customer experiences, streamline business processes, and drive innovation. But here’s the exciting part: You don’t need to be a tech wizard to get started […]