Salesforce Business Analyst Training with Salesforce AI
Our 2-week Salesforce Business Analyst training with AI is designed for both beginners and experienced Business Analysts. With our course, gain confidence and learn how to effectively collaborate with stakeholders to drive impactful Salesforce solutions that align with business objectives.
This Salesforce Business Analyst course will enable you to refine your skills in eliciting requirements, mapping business processes, and writing effective user stories within the Salesforce ecosystem. You’ll also master techniques for solution validation and user acceptance testing.
- Cohort-based & mentor supported
- 2 weeks, 10 Lectures
- Real-world assignments
- No prerequisites
- Live expert-led training

Our Salesforce Business Analyst online training will prepare you to pass your Salesforce Business Analyst Certification exam on your first attempt. Our course Introduction to Business Analysis, Traditional vs Agile Business Analysis, Modern Software Development Lifecycle, Agile Methodology, Business Analyst Tools, Sales and Service Cloud, etc.
Learning Objectives
Through our course, you’ll gain expertise in a variety of areas:

Mastering Salesforce Fundamentals
Develop a profound understanding of Salesforce as a CRM platform, including its products, services, and data model.

Effective Business Analysis Techniques
Acquire comprehensive knowledge of business analysis fundamentals. Learn to gather and document business requirements effectively while engaging with stakeholders.

Salesforce Configuration and Customisation
Customise Salesforce objects and fields to align with organisational needs and implement workflow rules and process automation for enhanced productivity.

Data Analysis and Reporting
Leverage advanced analytics tools within Salesforce for data visualisation and interpretation. Create advanced reports and dashboards to analyse data trends.

Salesforce Implementation Best Practices
Learn strategies for managing change within organisations during Salesforce implementations.
- Introduction to Business Analysis
- Business Analysis in the Salesforce Ecosystem
- Agile Principles
- Traditional vs Agile Business Analyst
- Modern Software Development Lifecycle
- Methodologies such as Waterfall, Agile, Design thinking etc.
- Scrum
- Values
- Team
- Artefacts
- Workflow
- Meetings
- Kanban
- Journey Maps
- User Stories
- Jira, Miro and Trello
- Introduction to Sales Cloud
- Introduction to Service Cloud
- Financial Service Focused hands-on project
- Data Analysis Project
- Introduction to Artificial Intelligence (AI)
- Overview of Salesforce AI architecture and tools
- The Einstein 1 Platform
- Salesforce Einstein AI and the Trust Layer
- AI Security and Privacy Best Practices
- AI Data Management
- AI-Driven Automation and Future Solutions
Outcomes
- Master business analysis concepts.
- Learn to capture and implement business requirements.
- Improve communication with team members and clients.
- Get ready for Salesforce certifications.
- Tackle entry-level business challenges confidently.
- Offer valuable solutions to improve business.
- Become proficient in Salesforce basics.
Career Assistance Includes

Resume review and optimisation

Help writing impressive cover letter

Networking opportunities with industry professionals

Career development workshops and events

Job search strategies and resources

Behavioural Interview Preparation

Interview coaching and practice sessions with the help of AI tools

And much more!
Fees and Payment Structure
-
Fee AUD 750
AUD 1000(25% discount) - Payment Plan available
- Contact us for Enterprise or Institutional Price
Why Study the Salesforce Business Analyst Training Course with Us?
Why Choose the Salesforce Business Analyst Certification Training Course?
Our Salesforce Business Analyst online training gives comprehensive coverage of exam topics. You’ll gain practical experience through hands-on labs using real-world Salesforce scenarios, mastering agile methodology, software development, business skills with AI and essential Business Analyst tools.
The future of Salesforce Business Analysts is bright as they understand and analyse any organisation’s needs. The average salary for a Salesforce Business Analyst (BA) in the United States of America is $118,000 per year, in Australia is $100,000 per year, and in India is ₹10,00,000 per year.
- Learn Salesforce business analyst skills to analyse business requirements and translate them into Salesforce solutions.
- The Salesforce BA training can help you easily pass the Salesforce business analyst exam.
- Learn from experienced instructors dedicated to your success in our Salesforce business analyst classes.
- Utilise the Salesforce Business Analyst (BA) certification training program to put your project management abilities into action.
- Immerse yourself in practical, hands-on training that aligns with the dynamics of sales and marketing.
- This certification demonstrates expertise in using Salesforce to benefit businesses.
Who Should Take the Salesforce Business Analyst Course?
- Individuals who have a basic understanding of IT concepts and terminologies.
- Professionals with prior experience working with Salesforce as a user or administrator. Familiarity with Salesforce's interface and basic functionality is advantageous.
- Professional with proficiency in planning discovery activities, mapping business processes, eliciting requirements, and writing user stories.
- Those who have foundational understanding of business analysis concepts, such as requirements gathering and stakeholder engagement.
- Those eager to prepare for and successfully pass the Salesforce business analyst certification exam.

Unlimited 1:1 mentoring
Book unlimited 1:1 sessions with an experienced mentor to seek clarity, receive personalised feedback about your work, or guidance on your skillset.

Learn from industry experts
This course is supported by industry experts with extensive experience, both in the field and in the online classrooms.

Community
Join our community on Slack and connect with like-minded individuals eager to support and enhance your professional growth. Our community is rich with resources to help you improve your skills, expand your network, and boost your confidence. Join today and start building meaningful connections with professionals who share your passion for personal and professional development!
Frequently Asked Questions (FAQs)
A Salesforce Business Analyst serves as a link between the Salesforce platform and business requirements. The Salesforce BA collects requirements, evaluates processes, and creates solutions to assist businesses in making the most of their Salesforce usage.
Examples of essential skills include stakeholder management, data analytics, business analysis, process optimisation, Salesforce platform proficiency, and communication skills.
Salesforce Business Analysts are in high demand, with openings in sectors like technology, healthcare, retail, and finance. Career options include positions as a project manager, solution architect, or Salesforce consultant.
Prepare by reviewing common Salesforce functionalities, your past business analysis experiences, and the specifics of the company’s use of Salesforce. Practice answering questions about how you’ve solved business problems using Salesforce.
Yes, with the right training and certification, you can move into a Salesforce Business Analyst role even if you have a background in project management, marketing, or finance.
Business analysts will need to adjust as Salesforce incorporates AI and automation capabilities, learning how to use AI-driven solutions and streamline automated processes for their companies.
The exam cost is USD 200 + taxes and for retake the exam it is USD 100 + taxes.
Visit our website, go to the curated courses page and click on the “Enroll Now” button.