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Salesforce Business Analyst Training with Salesforce AI

Our 2-week Salesforce Business Analyst training with AI is designed for both beginners and experienced Business Analysts. With our course, gain confidence and learn how to effectively collaborate with stakeholders to drive impactful Salesforce solutions that align with business objectives.

This Salesforce Business Analyst course will enable you to refine your skills in eliciting requirements, mapping business processes, and writing effective user stories within the Salesforce ecosystem. You’ll also master techniques for solution validation and user acceptance testing.

Salesforce Business Analyst training with Salesforce AI at TechForce Academy

Our Salesforce Business Analyst online training will prepare you to pass your Salesforce Business Analyst Certification exam on your first attempt. Our course Introduction to Business Analysis, Traditional vs Agile Business Analysis, Modern Software Development Lifecycle, Agile Methodology, Business Analyst Tools, Sales and Service Cloud, etc.

Learning Objectives

Through our course, you’ll gain expertise in a variety of areas:

Online-Courses

Mastering Salesforce Fundamentals

Develop a profound understanding of Salesforce as a CRM platform, including its products, services, and data model.

Training

Effective Business Analysis Techniques

Acquire comprehensive knowledge of business analysis fundamentals. Learn to gather and document business requirements effectively while engaging with stakeholders.

Training

Salesforce Configuration and Customisation

Customise Salesforce objects and fields to align with organisational needs and implement workflow rules and process automation for enhanced productivity.

Training

Data Analysis and Reporting

Leverage advanced analytics tools within Salesforce for data visualisation and interpretation. Create advanced reports and dashboards to analyse data trends.

Training

Salesforce Implementation Best Practices

Learn strategies for managing change within organisations during Salesforce implementations.

  1. Introduction to Business Analysis
  2. Business Analysis in the Salesforce Ecosystem
  1. Agile Principles
  2. Traditional vs Agile Business Analyst
  1. Modern Software Development Lifecycle
  2. Methodologies such as Waterfall, Agile, Design thinking etc.
  3. Scrum
    1. Values
    2. Team
    3. Artefacts
    4. Workflow
    5. Meetings
  4. Kanban
  1. Journey Maps
  2. User Stories
  3. Jira, Miro and Trello
  1. Introduction to Sales Cloud
  2. Introduction to Service Cloud
  1. Financial Service Focused hands-on project
  2. Data Analysis Project
  1. Introduction to Artificial Intelligence (AI)
  2. Overview of Salesforce AI architecture and tools
  3. The Einstein 1 Platform
  4. Salesforce Einstein AI and the Trust Layer
  5. AI Security and Privacy Best Practices
  6. AI Data Management
  7. AI-Driven Automation and Future Solutions

Outcomes

Career Assistance Includes

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Resume review and optimisation

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Help writing impressive cover letter

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Networking opportunities with industry professionals

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Career development workshops and events

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Job search strategies and resources

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Behavioural Interview Preparation

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Interview coaching and practice sessions with the help of AI tools

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And much more!

Fees and Payment Structure

Why Study the Salesforce Business Analyst Training Course with Us?

Why Choose the Salesforce Business Analyst Certification Training Course?

Our Salesforce Business Analyst online training gives comprehensive coverage of exam topics. You’ll gain practical experience through hands-on labs using real-world Salesforce scenarios, mastering agile methodology, software development, business skills with AI and essential Business Analyst tools.

The future of Salesforce Business Analysts is bright as they understand and analyse any organisation’s needs. The average salary for a Salesforce Business Analyst (BA) in the United States of America is $118,000 per year, in Australia is $100,000 per year, and in India is ₹10,00,000 per year.

Who Should Take the Salesforce Business Analyst Course?

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Unlimited 1:1 mentoring

Book unlimited 1:1 sessions with an experienced mentor to seek clarity, receive personalised feedback about your work, or guidance on your skillset.

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Learn from industry experts

This course is supported by industry experts with extensive experience, both in the field and in the online classrooms.

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Community

Join our community on Slack and connect with like-minded individuals eager to support and enhance your professional growth. Our community is rich with resources to help you improve your skills, expand your network, and boost your confidence. Join today and start building meaningful connections with professionals who share your passion for personal and professional development!

Frequently Asked Questions (FAQs)

A Salesforce Business Analyst serves as a link between the Salesforce platform and business requirements. The Salesforce BA collects requirements, evaluates processes, and creates solutions to assist businesses in making the most of their Salesforce usage.

Examples of essential skills include stakeholder management, data analytics, business analysis, process optimisation, Salesforce platform proficiency, and communication skills.

Salesforce Business Analysts are in high demand, with openings in sectors like technology, healthcare, retail, and finance. Career options include positions as a project manager, solution architect, or Salesforce consultant.

Prepare by reviewing common Salesforce functionalities, your past business analysis experiences, and the specifics of the company’s use of Salesforce. Practice answering questions about how you’ve solved business problems using Salesforce.

Yes, with the right training and certification, you can move into a Salesforce Business Analyst role even if you have a background in project management, marketing, or finance.

Business analysts will need to adjust as Salesforce incorporates AI and automation capabilities, learning how to use AI-driven solutions and streamline automated processes for their companies.

The exam cost is USD 200 + taxes and for retake the exam it is USD 100 + taxes.

Visit our website, go to the curated courses page and click on the “Enroll Now” button.

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