Salesforce Data Cloud Consultant Training Course with Salesforce AI
Our Salesforce Data Cloud training course is intended to help you gain the basic skills and understanding needed to succeed in data-driven decision-making.Â
With a focus on practical learning, our 4-week Salesforce Data Cloud Consultant course + AI combines engaging sessions with real-world scenarios, case studies, and hands-on exercises. It is to ensure that you can effectively implement Data Cloud solutions in your organisation.
- Cohort-based & mentor supported
- 4 weeks, 9 Lectures
- Real-world assignments
- No prerequisites
- Live expert-led training
- Payment plans available

This comprehensive 4-week Salesforce Data Cloud course provides extensive training on important topics such as data ingestion and modelling, segmentation, identity resolution, Data Cloud setup and administration, and actionable insights.
Learning Objectives
By the end of this course, you will have the following skills:

Understanding Salesforce Data Cloud Fundamentals
Gain a comprehensive grasp of Salesforce Data Cloud's architecture, components, business value, and key terminology.

Data Cloud Setup and Administration
Learn how to set up and administer Data Cloud, including permissions, org-wide settings, and data spaces.

Data Ingestion and Modeling
Master data ingestion processes, including tools for inspection and validation. Gain knowledge of data mapping and modelling for identity resolution.

Identity Resolution, Segmentation, and Insights
Understand and apply matching and rule sets for identity resolution. Understand the principles of segmentation, examine segment membership, and produce insights.

Act on Data
Explore activation use cases and timing dependencies. Implement data actions effectively, and understand requirements and scenarios.
What your curriculum looks like
- Introduction to Data Cloud
- Key Principles
- Data Source Integration
- Data Ingestion Strategies
- Transformation Essentials
- Modeling Customer Data
- Building Customer Profiles
- Identity Matching Rules
- Segmentation Techniques
- Personalized Customer Engagement
- Process Automation
- Compliance and Data Privacy
- Security Setup
- Tracking and Monitoring
- Actionable Insights
- Dashboards and Reports
- Predictive Analytics
- No-Code Tools
- Advanced Development
- Scalability with Packaging
- Banking and Finance
- Retail and E-commerce
- Customer Data Unification
- Targeted Campaign Implementation
- Fraud Detection Workflow
- Introduction to Artificial Intelligence (AI)
- Overview of Salesforce AI architecture and tools
- The Einstein 1 Platform
- Salesforce Einstein AI and the Trust Layer
- AI Security and Privacy Best Practices
- AI Data Management
- AI-Driven Automation and Future Solutions
Outcomes
- Analytical skills
- live client projects
- An executable strategy for a new product
- Hands-on experience
- Personalised career support
- Industry recognised digital credential
Career Assistance Includes

Resume review and optimisation

Help writing impressive cover letter

Networking opportunities with industry professionals

Career development workshops and events

Job search strategies and resources

Behavioural Interview Preparation

Interview coaching and practice sessions with the help of AI tools

And much more!
Fees and Payment Structure
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Fee AUD
24992000 - Payment Plan available
Frequently Asked Questions
Salesforce Data Cloud is a platform that uses a data lakehouse design to aggregate customer data from multiple sources. Through a basic metadata layer, it interfaces with Salesforce’s core platform (Einstein AI, Flow, Lightning), facilitating data access, analysis, and activation for a 360-degree customer view.
A basic understanding of Salesforce is helpful, but not necessary. The fundamental to advanced knowledge required for the role will be covered in this course.
While coding may be required for more complex setups and integrations, Data Cloud is no code for basic use.
It depends on your background. Salesforce Data Cloud training for beginners can be difficult if you’ve never used data management or Salesforce. For experienced users: Reading official resources is recommended, but it can be a little difficult.
Yes, Salesforce Data Cloud is a customer data platform (CDP). It is Salesforce’s primary CDP tool which allows users to gather and unify customer data from various sources. It creates a single customer profile for personalised experiences across different channels.