Company Name: ShopEase
Project Objective
ShopEase is encountering significant challenges with its current online payment system, including frequent transaction failures, inadequate security measures, and a limited range of payment options. These issues compromise customer trust and result in lost sales opportunities. To address these challenges, the objective is to develop a robust payment gateway system that ensures secure and seamless online transactions, protects sensitive data, supports multiple payment modes, and enhances user experience by minimising transaction failures and recovery times.
Requirement
The payment gateway must:
- Ensure Security:
- Use multi-factor authentication (MFA) to verify customer identity and safeguard accounts.
- Encrypt sensitive payment data using industry-standard protocols such as AES-256.
- Handle Multiple Payment Modes:
- Support diverse payment methods, including credit/debit cards, UPI, wallets, and net banking.
- Include international card processing to cater to a global audience.
- Provide Reliable Transactions:
- Implement failover mechanisms to maintain reliability during high transaction volumes.
- Include error recovery systems to track failed transactions and allow seamless retries.
- Enhance User Experience:
- Design a simple, intuitive interface for customers to enter payment details.
- Ensure the interface is responsive and user-friendly across devices.
Detailed Features
App Features
- Authentication and Security:
- Use MFA to verify customer identity.
- Encrypt sensitive data using industry-standard protocols (e.g., AES-256).
- Payment Processing:
- Support various payment methods, including international cards.
- Implement failover mechanisms to ensure reliability during peak loads.
- Error Recovery:
- Track failed transactions and enable customers to retry seamlessly.
- User-Friendly Interface:
- Provide a clean, intuitive UI for customers to input payment details.
Deliverables
- Phase 1 – Design and Mockups:
- System architecture diagrams detailing workflows for secure transactions.
- Security protocol documentation, highlighting encryption and MFA standards.
- UI wireframes for the payment gateway interface.
- Phase 2 – Prototype:
- Transaction simulation tool using Excel or Google Sheets.
- Basic web prototype of the payment gateway interface.
Technology Suggestion
- SQL: Transaction logging and data storage.
- Canva/Figma: Wireframe design.
- Excel: Simulations for failed and successful transactions.
Expected Output
- Phase 1: Security framework, UI mockups, and transaction workflows.
- Phase 2: Simulated payment process with failure and recovery logic.